767 NW 167th st 

Miami Gardens, FL 33169

Collections: Courses

Customer Service - Online LIVE Course

The objective of this class is to discuss Customer Service Strategies and apply them to the Specialty Coffee Industry and define the role of the barista in the Specialty Coffee chain. This course is designed as much to offer a framework for coffee shop owners and managers as to provide baristas with a guide to delivering the best experience to their customers every time.